Chief Operating Officer and Head of Retail Banking and Wealth Management
HongKong and Shanghai Banking Corporation (HSBC)
Lyndsay Rajah’s key responsibilities include high level strategic planning for HSBC’s retail banking growth and development. She is also responsible for running the bank’s operations, controlling the operational costs and ensuring the optimal level of service through the bank’s systems and payments. Lyndsay oversees a staff force of over 300 people.
Lyndsay started her career as a clerk with HSBC 23 years ago and worked her way up to her current position. She has worked in Retail Banking and Wealth Management in various roles from sales and service to operations; Marketing; Human Resources; Training and HSBC Technology and Services.
Lyndsay was recently elected as the Chairperson of the British Brunei Business Forum. Her personal achievements include trekking the regions of Everest and Annapurna in Nepal and completing the Inca Trail trek in Peru. She considers spending time with her family as her top priority.